Your practice.
Your information.

Scope

This policy covers the current Android development build of ReadLab IELTS, an independent Academic Reading practice app. We will update this policy before introducing accounts, advertising, purchases, analytics or cloud features.

Information on your device

The app saves reading preferences, answers, attempts, question flags, highlights, session state and progress on your device. Bundled practice material is stored with the app.

The current build does not require an in-app account. Device-stored information is not accessible to us simply because you use the app. Clearing app storage or uninstalling can remove this information; backup behaviour may also depend on device and operating-system settings.

Network connections and service providers

The current Android build bundles practice material and does not include an account service, cloud sync, live content downloads or an analytics service. Practice is designed to work from the bundled content. App-store and Android services may independently process installation, updates and diagnostics under their own settings and policies. If you choose to email support, your email provider and ours process that message.

Advertising and analytics

The current build does not include advertising or third-party behavioural analytics. We do not use the current app to build advertising profiles. The website and support-email practices are described separately in our website privacy policy.

Support messages

If you contact contact@moonoxy.com, we process your email address and the content you send to provide support. Screenshots and logs are optional; remove unrelated personal information before sending them. Do not send passwords, payment details or verification codes.

Your controls and requests

You can manage locally saved data through the app features available in your version and Android’s app-storage settings. Clearing storage can permanently remove progress. For information you have sent directly to us, email us to request access, correction or deletion, subject to applicable legal requirements.

Retention, security and children

Local progress remains until removed by you, the app or the operating system. Support records are retained for as long as reasonably necessary to handle the request and meet legal obligations. We take reasonable security precautions but cannot guarantee loss-free storage. If you believe a child has provided personal information to us, contact us for review and appropriate deletion.

Changes and contact

We will revise this policy when the app’s data practices change. Contact Moonoxy LLC at contact@moonoxy.com.